For product information or inquiries on products for which you have NOT yet purchased,
<click here>. For puchased or installed products, follow
these three easy steps:
- Search and browse the Frequently
Asked Questions (FAQ) section first. Often, a
solution to your particular question or problem may already be listed here.
- If an appropriate FAQ is not found, search and browse the Tech Support Forum. This is a listing of customer questions and
comments.
- If still no answer is found, post a new question to the Tech Support Forum. A Viking support technician will make a
conscious effort to respond to your post, on the forum, within 24 hours.
- For immediate live assistance call our
product support department. But first, review Support &
Repairs to be prepared.
Please note, we can NOT return
telephone calls sent via E-mail or the Technical Support Forum!
Highlight the Product Category and click
the Go button.
If for some reason, you can not find an answer in the
FAQ's, post your question to the Tech Support Forum. A technical support specialist from
Viking will attempt to answer your question within 24 hours. In the forum you may...
- View and read posted articles by Viking techs and others
- Reply to a previously posted article
- Post a new article (start a new thread)
- Search the posted articles for a keyword or product
Please note, we can NOT return telephone
calls sent via E-mail or the Technical Support Forum!
If you need immediate assistance or a Return
Authorization Number, you must use Viking's live telephone
support. But first, review Repairs &
Returns to be prepared.
Hours (Central Time)...
Monday: 8:00 AM-4:00 PM
Tuesday-Friday: 8:00 AM-5:00 PM
Dial...
(715)386-8666
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