AR-1 – Viking Electronics

Digital Call Screening and Messaging System with 12 Minutes of Flash Memory

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Product Details

The AR-1 Automated Receptionist is a digital call screening and messaging system designed to answer calls with an informative greeting, then let callers ring through to talk to someone live, select from other prerecorded messages or hang up.

Programming functions and message recording are accessed locally or remotely using a standard touch tone phone. Recordings from tape, CD, PC, etc. can also be locally loaded via the AR-1’s 3.5mm analog audio input. Twelve minutes of total record time and up to 8 different messages can be recorded into the unit. The messages consist of one Day greeting, one Night greeting, one Transfer message, four Menu messages and one Goodbye message. To speed up programming and message recording in multi-line applications, up to 64 AR-1’s can be connected together via the CAN communications port. This will allow you to program just the “master” unit and have it automatically program and update the messages on up to 63 “slave” units.

The AR-1 has a call screening option which allows callers with the correct code to bypass the greeting message and ring through. The unit has a programmable touch tone distinctive ring through option allowing callers to enter 0,7,8, or 9 to ring the phone port in 4 different distinctive / custom ring patterns. The unit has an optional automatic ring through mode allowing calls to automatically ring through after the caller has listened to the entire greeting message. The AR-1 also has a programmable store and forward Caller ID feature where Caller ID is stored and retransmitted to the phones or phone system when a caller rings through.


Applications

  • Movie theaters, retailers, restaurants, banks, realtors, or any business that can benefit from reduced call handling by automatically answering calls and providing frequently asked information (location, hours, show times, interest rates, etc.)
  • “This call may be monitored or recorded for quality assurance purposes” announcement
  • Ticket or show information
  • Location and directions
  • Automated help lines
  • Travel information
  • Ski conditions, weather lines

Downloads


Features

  • 12 Minutes of flash message memory
  • Up to 8 different messages (Day, Night, Transfer, four Menu messages, and Goodbye)
  • Local and remote programming / message recording using a standard touch tone phone
  • For multi-line applications, up to 63 “slave” units can be automatically programmed and have messages updated from a single “master” unit
  • Audio input jack for recording from an external source (Tape, CD, PC, etc.)
  • Programmable 4 digit code to bypass greeting and ring through
  • Programmable store and forward Caller ID
  • Touch tone distinctive ring through with 4 ring patterns
  • Programmable automatic ring through after greeting
  • Call progress detection for automatic hang-up on CPC, busy signal, or time out
  • Music On Hold input
  • 90V Message Playing signal for visual indication
  • Message and MOH volume controls
  • Programmable Ring Delay, Maximum Ring Count, Maximum On-Hold Time and Maximum Message playback time
  • Surge protection for power and phone line

Specifications

  • Power: 120VAC / 13.8VAC 1.25A UL listed adapter provided
  • Dimensions: 5.25″ x 3.5″ x 1.75″ (133mm x 89mm x 44mm)
  • Shipping Weight: 2.0 lbs (1.36 kg)
  • Temperature: 32°F to 90°F (0°C to 32°C)
  • Humidity: 5% to 95% non-condensing
  • Sampling Bit Rate: 88 Kbps
  • Memory: 12 minutes total, 64M bit non-volatile flash
  • Frequency Response: 100Hz to 5KHz
  • Talk Battery Output: 36VDC
  • Ring Generator: 105VAC @ 20Hz
  • Ring Wave Shape: Sine wave
  • REN Output: 5 REN, capable of ringing (10) 0.5 REN phones
  • REN Load: 0.3A
  • Connections: (1) 3.5mm jack, (1) 11 cage clamp screw terminals