DVA-3003 - Viking Electronics

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3 Channel Long Play Digital Voice Announcer for ACD / UCD Applications

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Product Details

The DVA-3003 is a professional, cost-effective three channel digital voice announcer specifically designed for ACD / UCD, hotel / motel wake-up, intercept, night message, information provider, and auto-attendant applications, as well as other PABX, Centrex or CO announcement functions.

The DVA-3003 will increase call handling capacity by answering on demand after the programmed ring delay or during the first ring. The DVA-3003 will automatically adjust the announce cycle to the message length or disconnect on CPC, and then instantly be ready for the next caller.

The DVA-3003 is factory configured with 1 minute of record time on each channel and may be expanded to 4 minutes per channel. In applications where a single longer message is required, the DVA-3003 can also be configured as a single channel 12 minute announcer.


    Repeating announcements for:

    • School closings
    • Wake-up calls
    • Movie theaters
    • Ski reports
    • College events and schedules
    • Bank rates / commodity prices
    • Help desks
    • Night Message
  • ACD / UCD or any “announce only” application where a message is repeated continuously and may require frequent updating.


  • Record time expandable from 1 to 4 minutes per channel
  • Configurable as a 3-12 minute single channel announcer
  • Record and review announcements both locally and remotely
  • Tape jack to load pre-recorded announcements from a tape player
  • Record 1, 2, or all 3 channels simultaneously
  • Programmable ring delay for each channel
  • Detects CPC signal and disconnects
  • Callers may be transferred after announcement
  • Messages stored in non-volatile memory, no batteries required
  • Recognizes handshake signals from virtually any PABX, Centrex or CO
  • Provides both “Ring Trip” and 4 wire “E&M” interface
  • Recording volume level LED indicator for consistently high-quality recordings
  • Designed to mount in a standard 19″ rack


  • Power: 120VAC / 12VDC 500mA UL listed adapter provided or -48VDC 100mA maximum
  • Dimensions: 19″ x 1.75″ x 8″ (483mm x 44mm x 203mm)
  • Shipping Weight: 7 lbs (3 kg)
  • Temperature: 32°F to 90°F (0°C to 32°C)
  • Humidity: 5% to 95% non-condensing
  • Message Length: 1 minute per channel, field expandable
  • Sampling Rate: 64K (equivalent)
  • Interfaces: Standard ring-trip with adjustable ring delay, 4-wire E&M with 600 Ohm audio and switch selectable protocol
  • Connections: (4) RJ11 jacks, (3) 4-wire E&M jacks, (1) 3.5mm (1/8″) audio jack, (1) handset jack, (8) screw terminals